Privacy policy
PRIVACY STATEMENT
1. INTRODUCTION
NV AKOMO, having its registered office at 8501 KORTRIJK, Wittestraat 1 and registered in the Belgian Crossroads Bank for Enterprises with enterprise number 0458.489.997, attaches great importance to the safe, transparent and confidential collection and processing of your personal data. We wish to inform you about the collection and processing of your personal data through this privacy statement.
We ask that you read this privacy statement carefully, as it contains essential information on how your personal data are processed and for what purpose.
By communicating your personal data to our company during your visit on our website www.akomo.eu you expressly declare that you have read and that you agree to this privacy statement and to the processing of your personal data.
We may update this privacy statement from time to time. We encourage you to review this privacy statement regularly to stay informed about how we are protecting your personal data. You can always access the most up-to-date version via the website.
2. SCOPE
This privacy statement covers all sales and services provided by us and, in general, all activities carried out through our website www.akomo.eu.
3. PROCESSING MANAGER
NV AKOMO, with registered office at 8501 KORTRIJK, Wittestraat 1 with enterprise number 0458.489.997 is the processor of your personal data.
Tel: +32 56 35 19 64
E-mail: info@akomo.eu
Website: www.akomo.eu
When collecting and processing your personal data, we respect Belgian regulations on the protection of personal data, as well as the General Data Protection Regulation ("GDPR").
4. GENERAL DATA PROCESSING GUIDELINES
We only collect personal data from users who access and/or conduct transactions on our website, and only to the extent necessary to provide a functional website and our content and services. We collect personal data that you voluntarily provide to us when you register, express interest in obtaining information about us or the products and services we offer, when you participate in activities on the website, or otherwise when you contact us.
We kindly remind you that you bear responsibility for all (personal) data you provide to us and that we rely on their accuracy. If your details are no longer up-to-date, please inform us by return.
You are not obliged to communicate your personal data, but you understand that the provision of certain services becomes impossible if you do not consent to the processing of your personal data.
Your personal data will not be kept for longer than the mandatory legal period prescribed or, if no such legal period is applicable, no longer than is strictly necessary to fulfil the purposes for which your personal data are processed.
5. SURFING THE WEBSITE
With every access to the website, personal data are automatically collected in order to enable the availability of the website, ensure the functionality of the website and optimise its use.
The following data are hereby collected and stored in log files until they are no longer necessary for achieving the purpose for which they were processed:
IP address of the user concerned
date and time of access
browser
operating system of the user concerned
name of the device
language preferences
referring URLs
location
The legal basis for this data processing can be found in Article 6, 1, f) GDPR.
6. USER REGISTRATION
In order to view the content of the website and to make use of the services offered and place orders, the user can create a personal profile by registering. After registration, the user will receive personal login data with which the user can access the website. The collection of personal data upon registration serves for user identification and access to the website, support requests, legal evidence, marketing and target group analyses and the announcement of selected offers.
When a user orders a product and/or registers on our website, the following personal data are processed until they are no longer necessary to achieve the purpose for which they were processed:
term of address / title
first name and surname
date of birth
address
e-mail address
phone number
affiliated company platform
login
acceptance of the terms of use and the privacy statement
accepted cookies
The legal basis for this data processing can be found in Article 6, 1 a) and b) GDPR.
7. CONTACT FORM
If the user wishes to be contacted, the data subject shall fill in a contact form on the website for this purpose.
If the user fills in the contact form, the following personal data will be processed until they are no longer necessary to achieve the purpose for which they were processed:
term of address / title
first name and surname
e-mail address
subject
message content
IP address of the user
date and time of transmission of the form
The legal basis for this data processing can be found in Article 6, 1 a), b) or f) GDPR.
8. TRANSACTION
If the user makes a purchase via the website, the following personal data will be processed until they are no longer necessary to achieve the purpose for which they were processed:
term of address / title
first name and surname
e-mail address
delivery address
billing address
IP address of the user
date and time of purchase
connected enterprise platform
login
acceptance of the conditions of use, the privacy statement
cookies accepted
The legal basis for this data processing can be found in Article 6, 1 a) and b) GDPR.
Sensitive personal data, such as financial data, may also be processed until they are no longer necessary to achieve the purpose for which they were processed, such as the number of your payment instrument and the security code associated with it.
9. USER RIGHTS
In accordance with and under the terms of the privacy legislation and the stipulations of the GDPR, we inform you that you have the following rights:
- Right of access and inspection: you have the right to acquaint yourself, free of charge, with the data we hold about you and to find out what it is used for.
- Right to rectification: you have the right to obtain rectification (correction) of your incorrect personal data, as well as to complete incomplete personal data.
- Right to data erasure or restriction: you have the right to request us to erase or restrict the processing of your personal data in the circumstances and under the conditions set out by the GDPR. We may refuse data erasure or restriction of any personal data necessary for us to carry out a legal obligation, the performance of the contract or our legitimate interest, and for as long as such data is necessary for the purposes for which it was collected.
- Right to data transferability: you have the right to obtain the personal data you have provided to us in a structured, common and machine-readable form. You have the right to transfer this data to another controller.
- Right to object: you have the right to object to the processing of your personal data for serious and legitimate reasons. However, please note that you cannot object to the processing of personal data that is necessary for us to fulfil a legal obligation, the performance of the contract or our legitimate interest, and for as long as this data is necessary for the purposes for which it was collected.
- Right to withdraw consent: if the processing of personal data is based on prior consent, you have the right to withdraw this consent. These personal data will then only be processed if we have another legal basis for doing so.
- Automatic decisions and profiling: we confirm that the processing of personal data does not involve profiling and that you will not be subject to fully automated decisions.
You may exercise the aforementioned rights by contacting our company, in particular our contact person: Mr. Thierry Vereecke, reachable by e-mail: info@akomo.eu or telephone: +32 56 35 19 64.
We make every effort to handle your personal data in a careful and legitimate manner in accordance with the applicable regulations. If, nevertheless, you believe that your rights have been violated and your concerns have not been addressed within our company, you are free to lodge a complaint with the Data Protection Authority, Drukpersstraat 35, 1000 Brussel, T: +32 (0)2 274 48 00, E: contact@apd-gba.be.
10. TRANSFER TO THIRD PARTIES
Certain personal data collected by us will be transmitted to and possibly processed by third-party service providers, such as providers, vendors, suppliers, subcontractors, etc. We have concluded a processing agreement with these third parties.
It is possible that one or more of the above-mentioned third parties may be located outside the European Economic Area ("EEA"). However, personal data will only be transferred to third countries with an adequate level of protection.
The employees, managers and/or representatives of the above-mentioned service providers or institutions and the specialised service providers appointed by them must respect the confidential nature of your personal data and may only use these data for the purposes in the context of which they were provided.
If necessary, your personal data may be passed on to other third parties. This may be the case, for example, if we were to be reorganised in whole or in part, if our activities were to be transferred or if we were to be declared bankrupt. Personal data may also have to be transferred pursuant to a court order or to comply with a certain legal obligation. In such a case, we will make reasonable efforts to inform you in advance of such communication to other third parties. However, you will recognise and understand that in certain circumstances this may not always be technically or commercially feasible or legal restrictions may apply.
Under no circumstances will we sell or commercially make your personal data available to direct marketing agencies or similar service providers, except with your prior consent.
11. TECHNICAL AND ORGANISATIONAL MEASURES
We take the necessary technical and organisational measures to process your personal data according to an adequate level of security and protect it from destruction, loss, falsification, modification, unauthorised access or notification by mistake to third parties, as well as any other unauthorised processing of this data.
NV Akomo uses technical measures such as firewalls, anti-DDoS systems, encrypted transmission of information and industry best practices.
Furthermore, organisational measures include, strict procedures for managing adjustments, incidents and sensitivities, and training of our staff. The functionality of our security measures is tested periodically.
Under no circumstances can NV Akomo be held liable for any direct or indirect damage resulting from an erroneous or unlawful use by a third party of the personal data.
12. THIRD-PARTY ACCESS
For the purpose of processing your personal data, we grant access to your personal data to our employees, associates and appointees. We guarantee a similar level of protection by making contractual obligations opposable to these employees, associates and appointees, which are similar to this privacy statement.
13. COOKIES
Cookies are small text files that are stored in the browser of your device such as a computer, tablet or smartphone when you first visit the website.
More information about NV Akomo's use of cookies can be found in our cookie policy.
14. ANY QUESTIONS?
If, after reading this privacy statement, you have further questions or comments regarding the collection and processing of your personal data, please contact our contact person: Mr Thierry Vereecke, who can be reached via e-mail: info@akomo.eu or telephone: +32 56 35 19 64.
